Back to Hitch

Booking Flow

Task

Make user flow for the booking functionality. How would you imagine Hitch’s booking flow to look like?

  • What kind of travel are we, do people plan it or just go and book the day of

  • Because of logistics we have available time slots that must be listed out

  • How do we show people the difference between our products and explain station to station

Ideation and User flow

Ideation and User flow

Ideation and User flow

Final deliverable

Reflection

As this was my first project, I have grown immensely as a designer throughout the internship. I really enjoyed the creative freedom I had to imagine a booking flow without ever opening the app as it allowed me to do thoroughly research competitors and ideate the interactions I think are necessary in a ride share app. My ideas validated a lot of the design decisions that the team had already made while also giving fruit to new future possibilities.